RefundDock

Check your UPS and FedEx invoices for billing errors.

We look for possible billing errors in your carrier invoices and prepare the evidence. You decide what to dispute. Our fee is 20% of credits the carrier actually applies to your account; if there are none, you pay nothing.

Free audits open at launch   How it works

How it works

1

Send one invoice

Upload a recent UPS or FedEx invoice or shipment export. No carrier passwords, no bank details.

2

We audit it

We check every charge against published carrier rules and show exactly why each item was flagged, with the evidence.

3

You decide

You see the findings first. If you want us to pursue them, you authorize it in writing.

4

Credits land, then a fee

We prepare the claim pack with the evidence. By default you file it in your own carrier account. Our 20% fee applies only to credits actually applied to your account.

Simple, risk-free terms

20% of credits received

Not 20% of estimates or possible amounts. Only credits the carrier actually applies.

No setup or monthly fee

No card required to start. No subscription.

No credit, no fee

If nothing is credited, you owe nothing.

Evidence for every item

Expected vs. actual, the rule, the source and the filing deadline. Nothing is called eligible without support.

Who this is for

Ecommerce brands shipping meaningful parcel volume with UPS or FedEx, and the partners who serve them: 3PLs, Shopify agencies and CFOs and accountants.

Free audits are not open yet. They open at launch.

Free audits open at launch

Our fee is 20% of credits the carrier actually applies to your account. If there are no credits, you pay nothing.